Privacy Policy

Skip Navigation

Call Free Today:
t: 0800 195 0938

Contact us online:

Privacy Policy

Word Document Acrobat Document
Right-click an icon and "Save target as" to download format.

Privacy Policy

Rapid Technologies - Privacy Policy

Rapid Technologies is committed to ensuring that your privacy is protected.

This Privacy Policy explains how we use the information we collect about you and how you may instruct us if you prefer to limit the use of that information.

By visiting our website you agree to be bound by this Privacy Policy. If you do not agree please do not use or access our website.

PLEASE READ THE FOLLOWING VERY CAREFULLY.

1. The information we collect and how we use it

The information we collect via this website may include your name, address, e-mail address, IP address, telephone number and any other personal information that you type in and submit.

All personal information collected from you will be used in accordance with the Data Protection Act 1998 and other applicable laws.

We gather this information to allow us to process your order, to fulfill requests for products or services, to improve our products and services, to contact you, to assist you with technical support issues, to carry out security checks and to comply with legal requirements. The relevant information is then used by us, our agents and sub-contractors to provide you with invoices and statements of account and to communicate with you on any matter relating to the conduct of your account and the provision or marketing of goods and services to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our websites and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agents for research and analysis purposes so that we can monitor and improve the goods and services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We and our Group Companies may also wish to provide you with information regarding special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to unsubscribe1@rapid.co.uk with a subject field of “unsubscribe”.

We may also want to provide you with related information from third parties which may be of interest to you. If you would rather not receive this information, please send an e-mail message to unsubscribe2@rapid.co.uk.

We may also provide your information to carefully selected third parties whose products or services maybe of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail message to unsubscribe3@rapid.co.uk.

2. Cookies and other information gathering technologies

Cookies and other information gathering technologies enable us to identify you, your preferences and how you use our website. This means that you do not need to re-enter certain information when you return to our website. A cookie is a small amount of data which is sent to your computer. The data is then stored on your browser or hard disc. If your browser permits, you are free to decline our cookies or you may request that you are notified before cookies are received. Cookies only store information for as long as you are viewing our website. Further information regarding cookies may be found in the Help facility provided with your browser.

3. Updating your details

If any of the information you have provided to us changes please let us know the correct details by sending an e-mail to contactdetails@rapid.co.uk.

4. Your consent

By using or accessing our website you consent to the use of the information referred to above.

If we change our Privacy Policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy. By submitting your information you consent to these transfers.

5. How to contact Rapid Technologies

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any comments please send an e-mail to feedback@rapid.co.uk.