Support Services

Rapid are able to offer a wide range of post- installation support services, ranging from pre-set maintenance visits and call outs to ensure your equipment functions exactly as it should. We can provide services to formal SLA and on a retention only basis. Our monitoring and call tracking teams can share our performance results to keep you entirely up to date through our support portal services.

Why buy from Rapid? Our team look to exceed your expectations and deliver the very best customer experience.

Experienced

With 30 Years experience, with our vendor trained and accredited staff you can be assured of the right advice and support for your Audio Visual requirements and beyond.

Innovative

Rapid work with leading edge vendors and manufacturers to turn your project however challenging into an innovative solution designed around functionality and maximising return on investment.

Creative

Rapid not only supply innovative solutions and system designs, Rapid can give you more purpose to your solution with our dedicated software and apps creation service.

Committed

Here at Rapid we are passionate about our solutions and committed to delivering the very best in Pre-Sales, Sales, Installation, Training and ongoing service and support.

Latest Blogs/News

 
Rapid Autumn Open Day
21-Sep-2016

Next week Rapid are hosting an open day event at their demo suites. This is something we have started running on a quarterly basis to b..


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Nureva Span readies business for the Fourth Industrial Revolution
07-Sep-2016

At its annual meeting in January 2016, the World Economic Forum released a report that opened with this statement: “Five years fr..


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Nureva Span just got a whole lot better with its 1.3 version release
08-Sep-2016

Rapid have been successfully promoting Nureva Span for nearly 12 months now and each new release if the software has added value. The new ve..


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Does anyone out there need a Huddle?
16-Feb-2016

So what is a Huddle? A Huddle or Huddle Room is a term being bandied about quite a lot at the moment, especially this year at ISE2016 in..


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SMART kapp iQ makes a quantum leap and becomes even more essential!
06-Sep-2016

SMART kapp iQ as readers on here will know the SMART kapp iQ offers users a simple, one-touch access to a full range of classroom applic..


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Client Testimonials Please see what our customers have to say about our services.



Our Partners
  • AMX
  • Barco
  • BENQ
  • Chief
  • Crestron
  • CTOUCH
  • Datapath
  • Epson
  • Extron
  • Logitech
  • Microsoft
  • Internet Central
  • Onelan
  • Peerless AV
  • Polycom
  • Promethean
  • Samsung
  • Smart Enterprise Reseller
  • Smart Room System Specialist

Contact Us

  •   Unit 10 Dakota Business Park,
         Speke, Liverpool L19 2QR
  •   0800 195 0938
  •   0151 282 1832
  • info@rapid.co.uk

Part of the Rapid Group



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