Confident Collaboration: Training Teams to Use Interactive Displays Effectively
Make the Most of Your Interactive Displays with Hands-On Training Interactive displays have transformed the way we meet, teach and collaborate, whether it’s in boardrooms, classrooms, or hybrid workspaces. But like any piece of AV technology, they’re only effective if your team knows how to use them properly. We often see organisations invest in the latest display technology, whether it’s a Microsoft Surface Hub, Clevertouch, SMART Board, Yealink displays etc, only to find it underused. Staff may stick to old habits, avoid engaging features, or lack confidence to run a session without support. That’s where hands-on training from an experienced AV integrator makes all the difference. Why Training on Interactive Displays Matters Interactive displays are designed to encourage participation and improve engagement. But without proper training, users can miss out on key features like: Instead of empowering creativity and productivity, the tech ends up being just another screen. With hands-on training, teams feel confident and capable, ready to fully engage with the tools available to them. What Our Interactive Display Training Covers At Rapid, we provide on-site and remote training sessions tailored to your specific setup and user needs. Each session is practical, jargon-free and designed to leave your team ready to use your displays with confidence. We cover: Whether you’re in a corporate office, public space or education setting, we adapt the training to your real-world use cases. Empowering All User Levels We know that different teams need different levels of support. That’s why our training sessions can be delivered for: Our aim is to make your technology approachable for all, regardless of digital confidence level. Continued Support for Long-Term Value AV technology evolves quickly. To ensure your investment stays relevant, we offer: Training isn’t just a one-off, it’s an ongoing part of keeping your team engaged and productive. Talk to Us About Interactive Display Training As a leading UK AV integrator, we don’t just install interactive displays, we help you get the most out of them. Our hands-on training sessions are designed to support real collaboration, reduce tech anxiety and unlock the full potential of your AV setup. Ready to get started? We offer free consultations with no obligation – Book your training session today
From Friction to Flow: A Seamless AV Experience at Black Capital Group
About Black Capital Group Black Capital Group is a Cheshire-based holding company that unites three complementary businesses: Compliance Chain, Procure Partnerships Framework and Strategic Resourcing. They deliver best-in-class procurement, compliance and recruitment solutions to the UK public sector and built environment, operating with a client-centred and socially responsible ethos. Conor Neild-Crabb, Head of Strategy, shared his thoughts on the project: “The service level from start to finish was incredible – Rapid were so easy to work with and everything was seamless.” “I would recommend Rapid services to any other business who are interested in working with them.” “We had issues with the installations that were based around the fit-out of the office and Rapid pretty much became our own project managers to solve all of these issues.” Identifying the Challenges Before partnering with Rapid, Black Capital Group faced several challenges with their workplace technology. Staff often had to join Teams calls from their desks, which resulted in unprofessional audio and visual experiences. Setting up meetings was difficult due to poor-quality cameras, unreliable sound and the need for physical wired connections. Privacy was also a concern, particularly for senior leadership. The CEO required a seamless, private setup in his office to carry out calls and meetings with minimal disruption, which their existing setup couldn’t provide. Additionally, meeting spaces were frequently booked but often went unused, leading to inefficiencies and wasted resources. Complicating matters further, the layout and fit-out of the office presented challenges when it came to installing new AV technology. Despite this, Rapid was able to integrate everything cleanly and efficiently, working around the fit-out limitations without issue. Delivering the Solution To address these issues, we delivered a tailored AV solution that focused on ease of use, flexibility and high performance. In each meeting room, we installed Yealink A40 all-in-one video bars, paired with CTP25 touch panels and PA20 wireless dongles. This provided a seamless, intuitive in-room experience for users, making it easy to connect and collaborate without relying on cables or complex setups. We also installed Yealink room booking panels outside each meeting room, allowing staff to see at a glance which rooms were available or in use. For the meeting pods, we implemented GoBright Interact booking devices, complete with reconfigured desk glows to clearly show pod availability in real time. Despite initial concerns around how the office fit-out would impact installation, we successfully integrated all systems with minimal disruption, taking on a project management role to overcome logistical challenges and ensure everything ran smoothly. The Impact The transformation had an immediate and positive effect. The upgraded technology allowed Black Capital Group to bring more people into meetings, both onsite and remotely, with the quality of the sound and video making it feel as though everyone was in the same room. The investment in Yealink and GoBright quickly proved its worth. After initially installing one Yealink system in the boardroom, the team was so impressed that they chose to install two more within a week of moving into the new office. The GoBright room booking system also had a noticeable impact. It provided a simple, effective way for staff to check room availability and eliminate wasted bookings, ensuring that every space was used more efficiently. Conclusion This case study demonstrates the real-world benefits of smart AV integration. With Yealink and GoBright solutions in place, Black Capital Group has created a professional, efficient and user-friendly environment for meetings and collaboration. By removing barriers and embracing intelligent technology, they have improved how their teams connect, communicate and use space, both now and for the future.
The Future of Collaboration: Leveraging Interactive Displays in Business and Education
Collaboration is at the heart of modern workplaces and educational associations. As remote and hybrid work models continue to grow, businesses and schools need technology that fosters engagement and seamless interaction. Interactive displays have emerged as a game-changing solution, transforming meetings, training sessions and classrooms. How Interactive Displays Enhance Collaboration Why Your Business or School Should Invest in Interactive Displays As businesses move towards more dynamic and hybrid work environments, interactive displays ensure meetings are productive and engaging. In education, these displays support active learning, making lessons more immersive for students. Check out our range of interactive displays here. At Rapid Technologies, we provide a range of high-quality interactive displays designed to enhance collaboration in corporate and educational settings. Whether you’re upgrading your meeting spaces or modernising classrooms, we have the right solution for you. Get in touch today!
Rexel’s High-Tech Upgrade: A Meeting Room Makeover
“Rapid are a very good company to work with, they have come on board with Rexel and as a new Partner, they made us feel welcome as a customer, everything was clearly outlined with no surprise costs. The backup service after installation is outstanding. Nothing is an issue for them and they always come back within reasonable timescales of the work requested..” – James Orme, Rexel About Rexel Rexel is a global distributor of electrical products and services, specializing in providing electrical solutions to professionals in the construction, industrial, and residential sectors. They offer a wide range of electrical supplies, including lighting, automation, energy management systems, cables, and other electrical components. The company operates in over 20 countries and serves a broad customer base, from electricians and contractors to industrial and commercial clients. Identifying the challenges Like many large organisations with multiple meeting rooms, Rexel experienced typical problems such as inconsistent user experience across rooms, hardware compatibility issues, complex set ups and poor audio/video quality. Managing these systems on a day-to-day basis would also be a challenge for them due to having staff based at multiple sites. Moving into their new HQ in Aylesbury provided a good opportunity for them to re-assess their meeting room technology and improve their spaces based on feedback they had received from staff over the past 12-24 months post-covid. Delivering a solution Following multiple demonstrations using various systems, it became clear that the best solution out there was to create a Microsoft Teams Room. With its simplistic one-touch to join interface this provided a consistent and simple interface across all rooms so that regardless of room size or equipment, staff knew how to operate the system. More specifically, Yealink’s range of MVC Room Systems were chosen as they ticked all the boxes in terms of functionality whilst coming in at a more cost-effective price compared to other vendors. An important selling point was the Yealink WPP30 wireless sharing device which connects seamlessly to any device, either through USB-A or USB-C. Other brands that were considered required a 3rd party wireless sharing manufacturer to offer this functionality and this involved other drawbacks, as well as increasing costs. The main boardroom in particular needed superior audio quality, and as a result we suggested the Nureva HDL310 audio conferencing system. Using their patented Microphone Mist technology, the HDL310 creates thousands of virtual microphones that cover the entire room, ensuring that voices from any location are picked up clearly. This meant that as people move around the room, they would not see a drop off in audio quality that you would usually see if table microphones were used. The system also came Teams Room certified which was a key requirement, as well as providing additional noise reduction and echo cancellation features. Maintenance of these systems is paramount due to their importance of use, therefore we provided remote management of the AV technology along with onsite escalation if a hardware/software fault is found with no fix. Other key technology implemented included using Clevertouch interactive displays for their R&D/training area. Speak to us to see how we can help with your AV project!
K Line Europe improve the video conferencing experience in their London & Southampton offices
“After engaging with Rapid Technologies, Kit guided us through the different solutions available and arranged for a face-to-face demonstration by the manufacturer. The order process was smoothly handled, and the installation team worked tirelessly to complete the setup in our office. Since then, we have received positive feedback from the office and remote users, and had a trouble free environment which fully integrates with our MS TEAM. We are very satisfied with the service level we received and have already placed a second order to expand the use of the equipment recommended by Rapid Tech. It’s nice to come across a professional company that has the clients best interests at their core.” – Martin Jarvis, EMEA Information Systems Group – K Line Europe About K Line Europe K Line Europe, a European subsidiary of global Japanese shipping and logistics company, Kawasaki Kisen Kaisha, are a prominent player in the global shipping and logistics industry. K Line Europe have established itself as a leader in maritime transportation, providing a wide range of services including container shipping, bulk shipping and specialised cargo handling. Identifying the challenges K Line Europe approached Rapid as they had multiple meeting rooms with video conferencing equipment that was no longer fit for purpose. They had a variety of conferencing equipment across different rooms, leading to inconsistent user experience and error. Their existing solutions did not effectively support K Line’s hybrid work model and there was difficulty for IT in managing and maintaining conferencing equipment. Delivering a solution K Line Europe had standardised on Microsoft Teams as an organisation and after arranging face-to-face demonstrations with our partner Yealink, it was agreed that the best option was for them to deploy Microsoft Teams Rooms. This would fully integrate with their existing Microsoft ecosystem and the suite of Yealink’s Teams Room certified products aligned exactly with what K Line were looking for, whilst coming in cheaper than competing brands in the space. The Yealink Device Management Platform (free of charge for 2 years) ensured that IT can update firmware remotely and manage the estate without needing to be present in the office. As a result of staff positive feedback Rapid have also just recently fitted out video conferencing at K Line’s Southampton Office as well. Find out more about our Yealink Conferencing solutions!
What is the best technology to have in the boardroom?
In today’s fast-paced and ever evolving corporate world, boardrooms are where the critical decision-making and strategic planning happens. Investing in cutting-edge technology will help companies enhance collaboration, efficiency, and productivity in the boardroom. In this blog, we explore the best technologies that can be used to revolutionise the boardroom experience and ultimately drive businesses towards success. Interactive Displays and Content Sharing The days of old fashioned PowerPoint slides and presentations are behind us. Now modern boardrooms require meetings and presentations that can captivate audiences. Thanks to interactive displays with touch screen capabilities and digital annotation features, meeting participants will be engaged and meaningful conversations can be stimulated. Data visualisation tools take complex information and transform it into visually compelling representations, allowing board members to grasp insights quickly, facilitating data-driven decisions. Furthermore, supporting Bring Your Own Device (BYOD), it encourages flexibility and enhances collaboration, as participants can use their familiar devices to contribute to discussions. Devices such as the Yealink WPP30 Wireless Sharing Dongle allows hassle-free screen sharing at the touch of a button. Alternatively, Poly, Yealink and Logitech VC systems all allow for a direct screen sharing solution with an HDMI cable which can be used by anyone at the table. Video Conferencing The rise of remote work has presented both challenges and opportunities for businesses across the globe. Video conferencing solutions have become a vital part of work activities by enabling seamless communication and collaboration regardless of physical location. High-definition cameras and reliable audio systems ensure that virtual participants feel present and engaged, fostering real-time interactions and facilitating connections. With the emergence of solutions such as Microsoft Teams Rooms and Zooms rooms, users are able to enjoy an extremely simple meeting process in just a few clicks. These solutions are fool proof, allowing users to join meetings with just one touch, scheduling new meetings easily and sharing content into those meetings seamlessly. This enables collaboration between those in the workplace and remote, in a way that was previously not possible. To facilitate seamless teamwork, businesses are turning to collaboration software and tools. These platforms encompass project management, file sharing and communication tools, streamlining workflows and enabling real-time document editing and sharing. With everyone on the same page, board members can make decisions more efficiently and effectively. Room Booking Solutions The management of meeting spaces has become paramount for maximising productivity and enhancing the overall efficiency of a company. By introducing cutting-edge room booking technologies into your business, such as GoBright and Evoko, it brings an array of invaluable benefits. These solutions revolutionise the way organisations schedule, utilise, and optimise their meeting spaces. Employees can effortlessly locate and secure suitable spaces for their meetings and receive real-time updates on room availability reduce conflicts and eliminate time wasted searching for vacant spaces. In conclusion, the boardroom is much more than four walls and a flipchart. Embracing the best technologies, can help your business to improve collaboration, efficiency and productivity, which will boost your businesses at the forefront of innovation. As companies are always adapting and evolving, the boardroom will continue to be the hub of strategic decision-making and technology will remain a driving force behind their success.