About The Customer
Bespak is a specialist leader in inhaled and nasal drug delivery systems, renowned for its end-to-end capabilities, from development through to regulatory approval and commercial delivery. Built on decades of sector-specific expertise, Bespak is not only driving innovation in drug delivery but also investing in sustainable solutions for the future of healthcare. As a company deeply rooted in scientific precision and operational excellence, effective internal communication and collaboration are essential to its ongoing success.
Identifying the challenges
In order to enhance staff engagement and internal communication, Bespak wanted to repurpose its canteen, into a multi-functional area capable of hosting high-impact presentations and team briefings. However, the technical demands of such a transformation posed several key challenges:
Display visibility in bright environments: The canteen featured natural light and reflective surfaces that would diminish screen clarity, particularly problematic for a video wall.
Unreliable wireless casting: Existing Miracast solutions proved inconsistent in high-traffic areas with considerable wireless interference.
Smooth signage and presentation switching: Bespak needed a solution that could easily transition between digital signage and live presentations without manual intervention.
Power and data constraints: Retrofitting the space for AV integration required strategic planning due to limited access to electrical and network infrastructure.
Audio coverage: Clear audio was vital in the busy canteen environment to ensure messages reached the entire audience.
Delivering a solution
Working closely with Bespak, we delivered a fully integrated audio visual solution that addressed each challenge with precision and scalability.
To transform their canteen into a dynamic communication and engagement space, we installed a high-brightness Samsung commercial-grade video wall. Featuring ultra-slim 0.44mm bezels, the wall delivers a seamless visual experience that remains clear even in brightly lit environments. For audio, Biamp ENT212 column loudspeakers were strategically deployed to ensure consistent and intelligible sound coverage throughout the large open-plan area.
For wireless presentation needs, we integrated the ScreenBeam 1100 Plus, providing low-latency casting across a wide range of devices – ideal for impromptu presentations or employee-led sessions. This same device was used to distribute digital signage content effectively. A Datapath FX4 video wall controller was used to ensure flexible control of display layouts and better resolution.
The boardroom also underwent a full AV upgrade, starting with the installation of a 98″ commercial-grade display to anchor the space. Audio performance was optimised with a Biamp digital signal processor (DSP), Biamp ceiling speakers, and integrated table microphones, delivering clear, room-wide coverage and enabling effective communication for all participants.
To support hybrid meetings, we deployed Yealink conferencing solutions, converting the space into a dedicated Microsoft Teams Room (Windows-based). This solution provides seamless integration with the organisation’s existing Microsoft 365 ecosystem and ensures an intuitive, reliable video conferencing experience.
To maintain consistency across the workplace and simplify user experience, we also upgraded other smaller meeting rooms with Yealink MVC S40 kits. These all-in-one Microsoft Teams Room systems offer high-quality video and audio performance, ensuring every meeting space supports efficient and standardised collaboration.
The Impact
The project has elevated Bespak’s ability to communicate, collaborate, and present in a consistent, high-quality format. The new AV installations have not only improved the usability of shared spaces like the canteen and boardroom but have also supported the organisation’s broader goals around connectivity and staff engagement.
Tim Appleton shared his experience:
“I deal with many differently disciplined contractors coming to site and I have no hesitation in recommending Rapid Technologies as they were extremely professional from start to finish, with excellent communication, knowledge, a high standard of installation skill and an excellent work ethic. Thank you very much.”
Tim Appleton – Construction Lead, Bespak
This case study highlights how a carefully designed AV integration can transform multifunctional spaces into engaging, high-performing environments. Through high-brightness video walls, robust wireless casting, professional-grade audio systems, and Teams Room installations, Rapid delivered a seamless solution that supports Bespak’s evolving communication needs.
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